Product Data Coordinator

Remote – Part-Time to Full-Time Track Schedule: Monday – Friday | Part-Time Initially, Transitioning to Full-Time as Workload Grows

About the Role

The Product Data Coordinator supports the E-Commerce team by adding, maintaining, reviewing, and enriching product information across the company's website and internal systems.

This position plays an important role in ensuring the online product catalog remains accurate, complete, organized, and up to date, from entering new products to identifying and correcting information within existing listings.

The role combines data entry, product research, content quality, and e-commerce coordination and requires consistent communication with the E-Commerce team regarding updates, missing information, priorities, and timelines.

Key Responsibilities

Product Data Entry & Maintenance

• Add new products to the company's e-commerce backend.

• Enter and maintain product information, including:

  • Product descriptions
  • Pricing
  • Dimensions
  • Specifications

• Review existing product listings for accuracy.

• Update incomplete or outdated product information.

• Ensure product images are correctly linked and displayed.

• Assign appropriate product categories.

• Maintain accurate product attributes.

• Identify discrepancies across the online catalog.

• Correct inaccurate or inconsistent product data.

• Maintain a high standard of accuracy across all product listings.

Product Research & Content Quality

• Research missing product specifications.

• Research materials, dimensions, features, and other relevant product details.

• Use vendor documentation and manufacturer information as primary research sources.

• Verify information before adding it to the catalog.

• Write clear and accurate product descriptions.

• Ensure descriptions remain consistent with established brand standards.

• Proofread product content.

• Edit content for:

  • Grammar
  • Tone
  • Accuracy
  • Consistency

• Ensure customers receive complete and reliable product information when browsing online.

Team Communication & Coordination

• Communicate proactively with the E-Commerce team through email.

• Provide updates regarding product-data assignments.

• Flag missing or incomplete information.

• Communicate expected timelines.

• Track outstanding data requests.

• Follow up on pending requests until they are resolved.

• Coordinate with internal stakeholders regarding catalog priorities.

• Prioritize product updates required for:

  • Promotions
  • New arrivals
  • Seasonal launches
  • Other e-commerce initiatives

Systems & Workflow Management

• Use the company's e-commerce backend system to manage product information.
• Use Monday.com to manage and track assigned product-data tasks.
• Maintain organized records of completed updates.
• Maintain visibility into pending product updates.
• Keep task statuses current.
• Follow established data-entry standards.
• Follow established quality-control checklists.
• Maintain an organized queue of ongoing assignments.

Quality Assurance

• Perform periodic audits of live product listings.

• Identify:

  • Incorrect information
  • Missing information
  • Outdated content
  • Product-display issues

• Correct or escalate identified catalog problems.

• Verify that completed updates appear correctly on the live website.

• Support broader e-commerce initiatives as the company's catalog and technology platform evolve.

• Support a potential future transition to an e-commerce platform such as Shopify, if implemented.

Qualifications

Required

• 1–2 years of experience in one or more of the following:

  • Data entry
  • E-commerce support
  • Content coordination
  • Product-data management
  • Similar administrative/data-focused roles

• Strong written and verbal English communication skills.

• Excellent attention to detail.

• Strong accuracy when entering and reviewing data.

• Comfortable learning new web-based and backend systems.

• Strong research capabilities.

• Ability to clearly communicate research findings and outstanding information through email.

• Reliable and organized.

• Able to independently manage a queue of ongoing assignments.

• Strong follow-through.

• Comfortable working with repetitive, detail-oriented information without sacrificing accuracy.

Preferred

• Previous experience working with e-commerce platforms.

• Experience maintaining online product catalogs.

• Familiarity with Monday.com or similar project/task-management tools.

• Previous experience in:

  • Retail
  • Furniture
  • Home goods
  • Related e-commerce environments

Typical Workday

A typical workday may include:

Start of Shift

• Review assigned product-data tasks.
• Review priorities established by the E-Commerce team.
• Check Monday.com for new or updated assignments.
• Identify urgent catalog changes or promotional priorities.

Product Data Management

• Add new products to the backend system.
• Update existing product listings.
• Enter pricing, dimensions, specifications, and descriptions.
• Verify product images, categories, and attributes.
• Correct identified catalog discrepancies.

Research & Content

• Research missing product information using vendor materials.
• Review manufacturer information.
• Verify specifications.
• Draft or improve product descriptions.
• Proofread content before publication.

Communication & Follow-Up

• Communicate with the E-Commerce team regarding missing information.
• Follow up on outstanding data requests.
• Coordinate priorities and deadlines.
• Escalate issues preventing completion of product listings.

End of Shift

• Update task statuses in Monday.com.
• Confirm completed product updates.
• Maintain visibility into pending assignments.
• Prepare outstanding items for continued work during the next scheduled shift.

Typical Workweek

The Product Data Coordinator will work Monday through Friday on a part-time basis initially, with the expectation that the position can transition into a full-time role as workload grows.

The workweek will balance:

• Ongoing catalog maintenance.
• New-product additions.
• Product research.
• Product-description updates.
• Quality assurance.
• Catalog corrections.
• Product additions ahead of promotions.
• Seasonal launches.
• Communication with the E-Commerce team.
• Tracking outstanding data requests.

Regular check-ins with the E-Commerce team will help establish priorities and timelines throughout the week.

Performance Evaluation & Accountability

Performance will be evaluated based on the Product Data Coordinator's ability to maintain a reliable, accurate, and complete online catalog while completing assignments on time and communicating proactively with the E-Commerce team.

The primary performance areas include:

• Accuracy and completeness of product listings.
• Timeliness of catalog updates.
• Volume of products processed each week.
• Responsiveness to the E-Commerce team.
• Clarity of internal communication.
• Quality of written product descriptions.
• Consistent adherence to established data-entry standards.
• Consistent use of quality-control checklists.

Key Performance Indicators (KPIs)

• Product Listing Accuracy: Product information is entered accurately and completely.
• Catalog Update Timeliness: Assigned product additions and corrections are completed within established timelines.
• Product Processing Volume: Maintain consistent weekly output based on assigned workload.
• Communication Responsiveness: Respond proactively and clearly regarding missing information, blockers, and timelines.
• Content Quality: Product descriptions maintain strong standards for grammar, accuracy, tone, and consistency.
• Data Standards Compliance: Follow established data-entry procedures and quality-control checklists.
• Catalog Quality: Identify and correct inaccurate, incomplete, or outdated product information through regular review.

Software & Tools

The Product Data Coordinator will work primarily with:

• Custom E-Commerce Backend / CMS – Product-data management.
• Monday.com – Project and task management.
• Email – Primary communication channel with the E-Commerce team.
• Microsoft Excel / Google Sheets – Product-data tracking and organization.
• ChatGPT or Claude – AI-assisted productivity and content support.
• Shopify – Potential future e-commerce platform; not an immediate requirement.

90-Day Onboarding Plan

Phase 1 – Orientation

The initial onboarding phase will focus on training and familiarization with the company's systems and processes.

Key focus areas include:

• Company and role orientation.
• E-commerce backend/CMS training.
• Understanding product-data standards.
• Learning catalog structure.
• Understanding required product fields and attributes.
• Monday.com workflow training.
• Reviewing quality-control procedures.
• Understanding communication expectations with the E-Commerce team.

Phase 2 – Integration

The Product Data Coordinator will begin actively participating in regular product-data responsibilities with guidance from the team.

Key focus areas include:

• Adding and updating product listings.
• Researching missing information.
• Updating Monday.com assignments.
• Communicating with the E-Commerce team.
• Following established quality-control checklists.
• Receiving feedback on accuracy and content quality.
• Building consistency and efficiency.

Phase 3 – Performance Optimization

The Product Data Coordinator will transition toward independent task management and greater process efficiency.

Key focus areas include:

• Independently managing assigned product-data queues.
• Maintaining accurate catalog information.
• Managing priorities with minimal supervision.
• Proactively identifying missing or inconsistent information.
• Performing quality-control reviews.
• Maintaining consistent processing volume.
• Improving efficiency without sacrificing accuracy.
• Supporting evolving e-commerce initiatives.

The source defines the onboarding program as a 90-day plan consisting of Orientation, Integration, and Performance Optimization, without assigning specific week ranges to each phase.

Work Environment

• Fully remote position.
• Quiet and dedicated home workspace.
• Reliable high-speed internet connection.
• Computer capable of comfortably operating web-based systems.
• Availability during agreed working hours for communication with the E-Commerce team.
• Ability to independently complete detail-oriented work in a remote environment.

About the Company

Our client is an established organization operating within the furniture and e-commerce retail industry.

The E-Commerce team manages a substantial online product catalog and requires accurate, complete, and consistently maintained product information to provide customers with a seamless online shopping experience.

The Product Data Coordinator will work closely with this team to ensure product information remains current while supporting new-product additions, promotions, seasonal launches, and the continued evolution of the company's e-commerce platform.

Final Notes

The Product Data Coordinator plays an important role in maintaining the continuity, accuracy, and efficiency of the company's online shopping experience.

Success in this position means:

• New products are added accurately and on time.
• Existing listings remain complete and current.
• Pricing, dimensions, specifications, categories, and attributes are accurately maintained.
• Product images and information display correctly.
• Missing product information is researched and resolved.
• Product descriptions are clear, accurate, and consistent.
• Catalog discrepancies are proactively identified and corrected.
• Outstanding data requests are tracked through completion.
• Monday.com accurately reflects current work status.
• The E-Commerce team receives proactive communication regarding priorities, blockers, and timelines.
• Catalog updates are completed ahead of relevant promotions and launches.
• The professional can progressively manage their product-data queue with greater independence and efficiency.
• As workload grows, the position is prepared to transition from part-time into a full-time role.