The Development Operations Coordinator serves as the operational and administrative backbone of the construction and development department.
This role is heavily focused on:
- Administrative coordination
- Permit tracking
- Documentation management
- Budget administration
- Multi-project timeline management
- Internal workflow execution
This is not a technical engineering or architectural role. The company is specifically seeking an operations-focused coordinator with strong organizational and project management instincts who is willing to learn the commercial development and construction industry over time.
Key Responsibilities
Project Coordination & Administrative Operations
- Manage administrative workflows across multiple active projects simultaneously
- Maintain project timelines, milestone tracking, and coordination systems
- Support the Director of Construction and leadership team with daily coordination tasks
- Organize and maintain project-related documentation and operational records
- Ensure all files, communications, and records remain current and audit-ready
- Assist with scheduling, follow-ups, and cross-department coordination
Permit Tracking & Lifecycle Coordination
- Track permit applications, approvals, revisions, and expiration dates
- Follow up with municipalities and agencies regarding permit status updates
- Maintain organized permit logs and tracking systems
- Monitor submission deadlines and compliance requirements proactively
- Escalate delays, missing items, or risks to leadership promptly
Documentation Precision & Compliance
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Maintain accurate records for:
- Permits
- Budgets
- Invoices
- Contracts
- Project documentation
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Ensure all files are consistently updated and organized
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Support compliance-driven administrative workflows
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Prepare reports and supporting documentation for leadership review
Budget Tracking & Invoice Administration
- Process invoices, purchase orders, and payment-related documentation
- Track project expenditures and budget activity
- Maintain organized financial records tied to active projects
- Identify missing invoices, inconsistencies, or budget variances
- Support cost reporting and operational spending visibility
Multi-Project Timeline Management
- Coordinate timelines across multiple concurrent projects
- Track milestone completion and operational dependencies
- Ensure workflows remain organized and moving forward
- Identify risks, bottlenecks, or delays proactively
Municipality & Vendor Communication
- Communicate professionally with municipalities, utility providers, and vendors
- Coordinate administrative follow-ups and documentation requests
- Maintain communication logs and follow-up schedules
- Support limited vendor coordination activities
Project Management Platform Administration
- Maintain and update Smartsheet or similar PM systems
- Track project statuses, deliverables, and timelines
- Ensure dashboards and tracking systems remain accurate
- Support reporting and visibility for leadership
Reporting & Administrative Support
- Prepare weekly status updates and project summaries
- Coordinate meetings, notes, and follow-up items
- Maintain operational trackers and dashboards
- Support administrative functions across the development department
Qualifications
Required
-
2–5+ years of experience in:
- Administrative coordination
- Operations support
- Project coordination
- Executive support
- Multi-project workflow management
-
Strong bilingual English/Spanish communication skills
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Strong computer and systems proficiency
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Advanced organizational and multitasking abilities
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High attention to detail and documentation accuracy
Strong proficiency with:
- Google Workspace
- Microsoft Excel
- Smartsheet or similar PM platforms
- Ability to work independently with minimal supervision
Preferred
Core Competencies
- Organizational discipline
- Multi-project coordination
- Process-oriented mindset
- Communication and follow-through
- Attention to detail
- Time management and prioritization
- Problem-solving and risk identification
Typical Work Day
- Review project statuses and timelines
- Update Smartsheet and internal trackers
- Follow up on permits and documentation
- Process invoices and budget-related documentation
- Coordinate communication with municipalities and vendors
- Organize project records and files
- Prepare reports and updates for leadership
Typical Workweek
- Maintain oversight across multiple active projects
- Update timelines, dashboards, and permit trackers
- Process operational and financial documentation
- Participate in coordination meetings
- Support workflow organization and reporting
- Assist leadership with project visibility and execution
Performance Evaluation
Performance is measured based on:
- Accuracy and organization of project documentation
- Timeliness of permit tracking and follow-ups
- Multi-project coordination effectiveness
- Communication quality and responsiveness
- Budget tracking and invoice processing accuracy
- Dashboard and Smartsheet maintenance
- Ability to proactively identify risks or delays
- Reduction of operational bottlenecks
Key Performance Indicators (KPIs)
- Documentation accuracy and organization
- Permit tracking completion and timeliness
- Multi-project visibility and coordination
- Invoice processing turnaround time
- Smartsheet and dashboard accuracy
- Responsiveness to operational requests
- Reduction in missed deadlines and bottlenecks
Work Environment
- Fully remote role
- Reliable high-speed internet required
- Quiet and professional workspace
- Dual-monitor setup strongly preferred
- Fast-paced and detail-oriented environment
- Availability aligned with U.S. business hours
Software & Tools
- Google Workspace
- Microsoft Excel
- Smartsheet (or equivalent PM platform)
- Slack / Microsoft Teams
- Zoom / Google Meet
- Cloud-based file management systems
Final Notes
This role is critical to ensuring organized, efficient, and scalable operations across multiple active development projects.
The Development Operations Coordinator directly impacts:
- Project visibility
- Timeline execution
- Permit coordination
- Documentation accuracy
- Operational efficiency
Success in this role means:
- Organized and audit-ready project systems
- Timely permit and documentation management
- Strong multi-project coordination
- Reduced administrative bottlenecks
- Reliable operational execution
About the Company
A growing commercial restaurant development company specializing in the acquisition, development, construction, and launch of quick-service restaurant locations across the United States.
The organization manages multiple active development projects simultaneously and operates through a hybrid structure combining field-based construction leadership with remote operational support.
The company is focused on scaling efficiently through strong operational coordination, documentation management, and organized project execution.