The Social Media Manager is responsible for leading and executing organic social media operations across a portfolio of law firm clients.
This role combines:
- Team leadership
- Content strategy
- Quality control
- Performance optimization
The position manages a team of five social media specialists and oversees content production across:
- LinkedIn
- Facebook
- Instagram
- X (Twitter)
- YouTube
The role focuses exclusively on organic social media management and does not include paid advertising responsibilities.
Key Responsibilities
Team Management
- Lead, mentor, and manage a team of five social media specialists
- Assign tasks, manage deadlines, and oversee deliverables
- Conduct team check-ins, 1:1 meetings, and performance reviews
- Identify training opportunities and support AI tool adoption
- Balance workloads and resolve workflow bottlenecks
Content Creation & Quality Control
- Oversee production of posts, captions, graphics, reels, and carousels
- Review and approve all content prior to publication
- Ensure content aligns with brand voice and legal compliance standards
- Translate legal topics into engaging and accessible content
- Build and maintain monthly content calendars for each client
Social Media Strategy & Execution
- Develop organic social media strategies for law firm clients
- Oversee day-to-day operations across all platforms
- Align social media efforts with SEO and content marketing initiatives
- Repurpose blogs, case results, and firm updates into social content
- Optimize posting schedules and engagement strategies
Analytics & Performance Optimization
- Monitor KPIs including engagement, reach, impressions, and follower growth
- Analyze trends and identify optimization opportunities
- Conduct A/B testing on hooks, formats, and posting times
- Deliver performance summaries and recommendations
Community Management Oversight
- Establish standards for responding to comments and messages
- Ensure professional and brand-aligned communication
- Escalate sensitive issues to internal stakeholders when necessary
Internal Communication & Coordination
- Support Account Managers with recommendations and reporting
- Coordinate with SEO, content, and paid media teams
- Participate in escalation or strategy discussions when required
Qualifications
Required
- 5+ years of social media management experience
- Experience managing or leading social media teams
- Experience handling multiple clients/accounts simultaneously
- Strong English communication skills (written and verbal)
- Strong writing and editing ability
- Experience with social media management platforms (Cloud Campaign, Hootsuite, Buffer, etc.)
- Familiarity with Canva, Adobe Suite, or similar design tools
- Understanding of analytics and reporting
Preferred
- Experience in legal marketing or agency environments
- Experience with GoHighLevel (GHL)
- Understanding of legal advertising compliance
- Experience with AI-powered content and analytics tools
Core Competencies
- Leadership and accountability
- Strong attention to detail
- Creative and strategic thinking
- Organization and time management
- Communication and collaboration
- Quality control mindset
Typical Work Day
- Review content calendar and team priorities
- Conduct team check-ins and approvals
- Review and approve social media content
- Monitor analytics and engagement performance
- Coordinate with internal departments
- Optimize workflows and AI tool usage
Typical Workweek
- Monday: Weekly planning and content calendar review
- Tuesday–Thursday: Content production, approvals, analytics, and optimization
- Friday: Reporting, performance review, and next-week planning
- Ongoing: Team coaching, workflow improvement, and A/B testing
Performance Evaluation
Performance is measured based on:
- On-time content delivery
- Audience growth and engagement
- Content quality and brand consistency
- Legal compliance standards
- Client retention and satisfaction
- Team performance and accountability
- AI workflow adoption and efficiency improvements
Work Environment
- Fully remote role
- Requires dedicated workspace and stable internet
- Fast-paced agency environment
- Strong collaboration and accountability required
Software & Tools
- Cloud Campaign
- Hootsuite
- GoHighLevel (GHL)
- Meta Business Suite
- LinkedIn
- Canva / Adobe Suite
- Google Analytics
- Slack
- Trello
- Zoom
- AI-powered content and analytics tools
Final Notes
This role is essential for managing social media operations across a portfolio of law firm clients while leading a team of specialists.
The Social Media Manager directly impacts:
- Content quality
- Audience growth
- Client retention
- Brand visibility
- Team performance
Success in this role means:
- Consistent, high-quality content delivery
- Strong engagement and growth metrics
- Efficient team operations
- Scalable social media systems
- High client satisfaction and retention
About the Client
Our client is a Jupiter, Florida-based digital marketing agency exclusively dedicated to helping law firms grow.
For over a decade, the company has delivered measurable results through an integrated, AI-powered, and data-driven approach to legal marketing. Services include:
- SEO
- PPC
- Web Design
- Social Media Marketing
- Reputation Management
The agency focuses on helping law firms increase visibility, generate leads, and strengthen their digital presence through scalable marketing systems.